Refund policy

Returns Policy

Policy Duration
Our policy lasts 15 days. If 15 days have passed since your purchase, we cannot offer a refund or exchange.

Eligibility for Returns

To be eligible for a return:

The item must be unused and in the same condition as received.
It must be in the original packaging.

Non-Returnable Items:

Perishable goods (e.g., food, flowers, newspapers, magazines)
Intimate or sanitary goods
Certain health and personal care items

Partial Refunds (if applicable):

Skincare products used more than 20%

Refund Process

Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original method of payment within a specific timeframe.

Late or Missing Refunds:

Check your bank account again.
Contact your credit card company (processing times may vary).
Contact your bank (refunds may take time to post).
If you still have not received your refund, please contact us at clientfusionmedispa@gmail.com.

Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged. To request an exchange, email us at clientfusionmedispa@gmail.com and send the item to:

Fusion Medispa
8731 Gunn Hwy
Odessa, FL 33556
United States

Gift Returns

If marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the return value. A gift certificate will be mailed to you upon receipt of the return.
If the item was not marked as a gift or shipped to the gift giver, the refund will go to the gift giver.

Shipping for Returns

To return your product, mail it to: